Covid-19
Our Commitments
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We will adhere to government rules and hospitality industry guidelines at all times and will maintain these high standards as long as Covid-19 remains a threat.
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We have adopted a stringent new approach to cleaning and airing the house on changeover, including two stage cleaning for all high touch areas using recommended Dettol cleaning products.
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Housekeeping staff will be masked and gloved while they work.
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No one will have access to the house once the housekeeping staff have finished their work.
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Please note we are unable to sanitise books, toys and games. Our House Book will be emailed to you.
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Scones and other food and drink will be provided wrapped by the manufacturer to avoid contamination.
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All bedlinen and towels will be professionally laundered at 72°C, above the recommended temperature of 60°C.
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If a maintenance issue requires a contractor to visit, we will arrange this for when you are out if possible and the contractor will wear appropriate PPE on request.